Delivery & Returns

All deliveries are free of charge in New Zealand Nationwide over $25 ex GST. International Shipping is a flat NZD$15.00 unless otherwise stated.

Please note:

Our courier company cannot deliver to PO Boxes.
We require your physical delivery address.
Postage and handling charges are non-refundable.

New Zealand Delivery schedule

All orders are sent 1-2 days after ordering.

Please note we normally send with Courierpost and depending on the size and where your parcel is being delivered to. Please note we are unable to send to a PO BOX address and can only send to a physical address.

Targeted Delivery times.
Auckland and North Island
3 business days

South island
4 business days

Note:Rural areas may take 1 business day extra.

 

Returns and Refunds-Terms and Conditions

We do our best to ensure our products arrive in perfect condition and well packaged. Please choose carefully as we cannot exchange goods if you change your mind or if they are delayed in transit beyond our control.

However if you have received a faulty or wrong product or are concerned in regards to the delivery of your product please contact us and we will endeavour to remedy this immediately. You may return goods purchased from us, if the goods are returned in an unused condition, in their original packaging and the goods are returned to us, within 14 days of delivery. No refunds or returns on sale items.